Refund Policy

Last updated: June 23, 2026

1. Overview

StoryHebrew is operated by Latitude Point LTD. Payments are processed by Paddle, our merchant of record. This policy outlines how refunds work for paid subscriptions purchased through our Service.

2. 30-Day Refund Window

You may request a full refund within 30 days of your purchase date. To request a refund, email us at support@storyhebrew.com with the email address associated with your StoryHebrew account and the approximate date of purchase.

3. Refund Processing

Approved refunds are processed through Paddle and returned to your original payment method. Depending on your bank or card issuer, it may take an additional 5–10 business days for the refund to appear on your statement.

4. Cancellations

You can cancel your subscription at any time from your account page. When you cancel, you'll continue to have access to premium features until the end of your current billing period. Cancelling your subscription stops future charges but does not automatically trigger a refund for the current period.

If you'd like a refund in addition to cancelling, please contact us using the process described above within 30 days of your purchase date.

5. Free Tier

StoryHebrew offers free content that does not require payment. No refund is applicable for free-tier usage.

6. Changes to This Policy

We may update this Refund Policy from time to time. If we make material changes, we will post the updated policy on this page with a new "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

7. Contact Us

If you have any questions about this Refund Policy or need help with a refund, please reach out to us at support@storyhebrew.com.