StoryHebrew
Last updated: 22 September 2026
StoryHebrew is operated by Latitude Point Ltd, a company registered in England and Wales. Premium is billed by Polar, our merchant of record. This policy explains refunds and cancellations for paid plans.
You may request a full refund within 30 days of your purchase (or of a renewal, if you were charged for a new period you did not intend to keep). Email support@storyhebrew.com from the address on your StoryHebrew account and include the approximate purchase date.
If you are a consumer, you may also have statutory cancellation rights. Those rights are in addition to this policy.
Approved refunds are processed by Polar back to your original payment method. Your bank or card issuer may take a further 5–10 business days to show the credit.
You can cancel from your account page. After you cancel you keep Premium until the end of the period you have paid for. Canceling stops future charges. It does not automatically refund the current period unless you also request a refund under this policy or consumer law.
Free stories and features do not involve a payment, so no refund applies.
We may update this policy. The new date will appear at the top of this page.
Refund questions: support@storyhebrew.com.
